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Troubleshooting

How do I change my password?
How do I Upgrade my Account?
Credit card problems, rejection, errors, etc.
Do contacts in my "Do Not Mail” list count towards my account total?
If the same email address appears in multiple lists, do they count twice for billing?

If the same email address appears in multiple lists, do they count twice for billing?

No. The system only counts each unique email address once.

The recurring monthly service charges are based on the total number of contacts in your overall account, and email addresses that appear in multiple lists are not counted twice :)